Gerald F. Bober, EdD, professor and director, teachers at the graduate level. Formerly vice president human resources, Hostmark Hospitality Group. Prior to working with Hostmark, Jerry was the coordinator of vocational education, Chicago Public Schools (22 years) and an adjunct professor of education and business, University of Illinois (20 years).
Dr. Bober joined Roosevelt University as a full-time professor in 1995. Since that time, the School of Hospitality and Tourism Management’s enrollment has increased from 150 to 750 undergraduate and graduate student enrollments. A graduate program (master’s in hospitality and tourism management) began in 1995 and with its current enrollment of 150 plus graduate students has grown to become one of the largest in the United States, the only graduate hospitality program in Illinois. The School of Hospitality and Tourism Management takes pride in the fact that approximately 85 per cent of its employed students are working in the hospitality industry while participating in their studies; and nearly every college or university hospitality program in northern Illinois has at least one instructor who is a graduate of Roosevelt’s master’s program. For the past several years, Roosevelt’s Institute for Tourism Studies has received State of Illinois grants to undertake workforce education for the travel industry in Illinois.
In spring 2003, the Illinois Lodging Association honored Dr. Bober as Illinois Hospitality Educator of the Year. In summer 2003, the Illinois State Crime Commission honored Dr. Bober as Educator of the Year. Dr. Bober has been a consultant in mid-east countries for many years, recently developing a national workforce development plan for the Ministry of Tourism for the country of Egypt. Noteworthy program development are degree completion programs in Greece (Corfu and Athens) and several cities in China.
Carol B. Brown, Ph.D, assistant professor for over 16 years, teaches at both the undergraduate and graduate levels. On the operations side, she has worked in management positions with such global organizations as Hyatt, Sheraton, and Ritz Carlton. She was the Director of Catering at the Ritz Carlton on Embassy Row in Washington D.C., where she served the embassy and social markets.
As a consultant, Carol worked for Pannell Kerr Forster, BDO Seidman and most recently, Cini-Little International., Inc. preparing financial feasibility, market demand analysis and foodservice design projects. She worked on the design of several downtown Chicago hotels, The Four Seasons in Mexico City, Soldier Field, The United Center and the new Cook County Hospital.
Having recently received her PhD in Organization Development, Carol earned a Bachelor of Science Degree in Hospitality and Tourism Management in 1984 at the University of Massachusetts at Amherst and a Master of Science Degree in Hospitality & Tourism Management at Roosevelt University. She completed a Food and Beverage Management training Program with the Sheraton Corporation (then owned by ITT) upon graduation from Amherst.
Her research interests include Tourism & Crime, and Trans-cultural Organization Development Initiatives for Specially Convened Tourism Networks.
Carol currently serves on the Business Advisory Board for the Marriott Foundation for People with Disabilities and leads an annual service learning project and major fundraising initiatives for this group. She also serves on the Business advisory board for the Illinois Institute of Art International Culinary School. She is also a member of the Academy of Management, Society for Foodservice Management, American Hotel and Lodging association, Organization Development Network and Council on Hotel, Restaurant and Institutional Educators.
Dr. Brown also serves on Roosevelt’s Executive Board of The Graduate Council and the University Senate. She is part of the Roosevelt University Coalition for the AACU, the Association of American College Universities bridging theory to practice for promoting communities of engagement by encouraging a pedagogy of Social Justice in the classroom.
Chuck Hamburg, associate professor, has been teaching food and beverage management course at the undergraduate level for over 42 years. He has been involved as a full time educator in Hospitality Management since 1971. He started programs at Bunker Hill Community College in Boston, the New York Institute of Technology and became Roosevelt’s first director in 1987. In 2002, he started the program’s emphasis in Gaming Management. He also directed summer abroad programs in Switzerland for 10 years. His expertise as a restaurant consultant has taken him to projects all over the world. Hamburg holds a bachelor’s degree in Hotel and Restaurant Management from the University of Massachusetts-Amherst, a master’s in Counseling from Suffolk University in Boston, and a Wine diploma from the University of California. He is an Illinois BASSET certified instructor and is active in many industry associations.
William R. Host, associate professor, has been teaching meetings and events on both the undergraduate and graduate levels for over 19 years.
Prior to joining Roosevelt University, Bill was president of HOST Meetings & Events Management, an independent meeting planning and logistics firm where for eight years he managed the meetings and conferences for a wide variety of regional and national associations whose meeting budgets were under $500,000.00.
Prior to forming HOST Meetings & Events in 1993, Bill held the title of Director of Conventions and Meetings for the Automotive Service Industry Association where he managed a total conference budget of over $1.5 million annually during his 14 year employment.
A Certified Meeting Professional since 1990, Bill also earned a Master of Science degree in Hospitality and Tourism Management from Roosevelt University in 1999 and a BA in Humanities from Kutztown University, Kutztown, PA . He served on the MPI Chicago Area Chapter's Board of Directors from 1994-1997, and serves on local committees for both MPI-Chicago Area Chapter and PMCA's Greater Mid-West Chapter.
Bill is studying the history of hotels and meetings in Chicago from the Great Fire of 1871 to the end of the First World War (1918). In the process of the study he has amassed a collection of 3,000 postcards representing a variety of venues and events of this historic era. Some of these cards were recently published in "Early Chicago Hotels" a book he co-authored.
Honored by numerous awards, Bill was installed in the MPI Chicago Area Chapter Hall of Fame for contributions to the industry in 2006 and was named by the PCMA Education Foundation for Lifetime Achievement as their 2010 Education Honoree.
Frank Alletto, adjunct professor, has been teaching HOSM 399 since 2003, the final independent study course in Roosevelt's undergrad HOSM program. Frank serves as the thesis advisor to seniors who began their thesis work in their 290 course. This capstone course demands careful and comprehensive research, well focused and organized writing, and a disciplined, independent work ethic. Students come to Frank's course with an initial, 10-page proposal, and spend the semester narrowing, refining, and developing their research into a 30-35 page final thesis.
Frank earned his Bachelor's Degree in Literature and Communication from Benedictine University, graduating Summa Cum Laude in 1996. Frank has been teaching English and Composition at Lyons Township High School in LaGrange for 14 years, and earned his Master's Degree in Literature from Roosevelt University in 2003. Immediately upon earning his degree, Frank began teaching Literature, Composition, and Liberal Studies courses at Roosevelt, and joined the HOSM Department as thesis advisor in 2005. In 2006, Frank was nominated for the Golden Apple Award, a program that honors outstanding Chicago area high school teachers. In 2008, Frank earned Roosevelt University's Willett Award, given annually to an outstanding adjunct instructor in the Dept. of Literature and Languages or the Dept of History, Art History, and Philosophy. In addition to working at Lyons Township High School and Roosevelt, Frank teaches in the Literature Department at Columbia College.
Kristin Bakota, adjunct instructor since 2010, currently teaches the Green Meetings undergraduate course, part of the Credential in Meeting and Event Management. She is a certified meeting planner with nine years’ experience in the hospitality industry. Kristin is currently employed at APICS, the Association for Operations Management where she is the Meetings Manager. Her role includes management of the Association’s annual city-wide International Conference which has utilized many cities that are known for their sustainable initiatives including: San Diego, Denver, Toronto, Las Vegas and Pittsburgh. She is an active member of the Greater Midwest Chapter of PCMA and looks forward to stepping into the role of vice chair on the Awards Committee in 2011. Bakota obtained her meeting credential and is completing her Master of Science in hospitality management from Roosevelt University. She earned her Bachelor of Arts in Communication and Minor in Public Relations from Eastern Illinois University (2001).
Kevin E. Dunn, adjunct professor since 2004, teaches a graduate-level leadership course in the Manfred Steinfeld School of Hospitality and Tourism.
Kevin is Founder and President of Dunn Enterprises, a high-impact company that coaches and consults with CEOs to clarify their company vision and achieve the profit and growth goals of the organization.
Kevin's credibility is solidly founded on direct business experience and achievement. Heading a multi-billion-dollar operation is not something he's read about, written about, taken a class about, or only observed from afar — he's actually sat in the CEO's chair.
A charismatic and energetic leader, Kevin has a long and distinguished record of attaining business results. His management philosophy is centered on results through people, character-driven leadership, and maintaining a work-family-community balance. He brings impressive experience, high integrity, and strong values to empower businesses, Senior Executives, and CEOs to attain their goals and create wealth and opportunity for all.
Prior to establishing his own company, Kevin was President of McDonald's Great Lakes Division. He joined McDonald's as a restaurant crew person in Pittsburgh, working for the man who invented the Big Mac. When he completed his career with the “Golden Arches,” Kevin headed a Division that encompassed 525 franchisees, 2,600 restaurants serving a combined total of 2.8 million customers every day, 130,000 staff and restaurant employees, and $4 billion in annual sales. Kevin led the company in the development of new concepts in restaurant design, market optimization, in-store merchandising, operations simplification, and people development — all of which contributed to increase restaurant cash flow for three consecutive years in a particularly difficult and challenging market environment.
A member of several corporate and civic Boards of Directors, Kevin also leads projects at the national level for not-for-profit organizations, including the Salvation Army and the Character Education Partnership (CEP) in Washington, D.C. He is actively involved in his local community's civic and educational efforts.
Robert Habeeb, adjunct professor since 2001, teaches Organizational Development, a graduate course in the Manfred Steinfeld School of Hospitality Management. Bob is the IHLA Vice-Chairman; and President of First Hospitality Group which oversees operations of 36 hotels in eight states. Under Mr. Habeeb's leadership FHG has gained industry wide recognition for its cutting edge employee programs and impressive record for successful development of award winning hotels. He is a seasoned professional with over 20 years of high profile, multi-unit experience in hotel, resort and food and beverage management. He is the former COO of the U.S. resort subsidiary of London's Rank Group, PLC where he was responsible for a multifaceted portfolio of hotel, restaurant and leisure businesses. Mr. Habeeb is a frequent contributor to hospitality publications and serves on numerous industry and academic boards and advisory councils.
L. W. “Biff” Hawkey, adjunct professor since 1999, teaches a graduate course in feasibility studies. He is the Senior Vice President of Development for Hostmark Hospitality Group.
Biff joined Hostmark in 1989 after serving as President and CEO of Training Consultants, Inc., a hospitality training company focused on teaching techniques for implementing operational systems and motivational techniques to mid-level supervisory personnel. In his role as General Counsel and Development team member for Hostmark, he has utilized his wealth of knowledge in real estate, law and tax to provide support and assistance for hundreds of hotel owners. His valuable insights have earned him notoriety within the hospitality industry. He is a popular speaker at major hospitality conferences including the New York University Investment Conference, UCLA Investment Conference, Georgia State University Investment Conference, as well as the Georgetown University CLE Conference.
During his career with Hostmark, Mr. Hawkey has been called upon to be the lead executive in the analysis and evaluation of portfolio sales involving hundreds of millions of dollars of hospitality assets. He has also been called upon to serve as an expert witness in over a dozen lawsuits involving hospitality valuations and feasibility for success in both receivership and Chapter 11 proceedings.
Mr. Hawkey received a Bachelor of Arts degree and Juris Doctorate from the University of Wyoming. He has authored two books on hospitality operational techniques and the text for Hotel Feasibility classes which he presently teaches.
Mark Heisler, first year adjunct professor, teaches at the undergraduate level. Heisler, is the former President of Janko Hospitality and currently a Principal in M.A. Heisler & Associates, a hotel consulting practice specializing in development and asset value enhancement. In a career spanning almost 30 years in the hospitality industry, Mr. Heisler has worked in a number of disciplines, including operations, sales & marketing, information technology and development. Having owned and operated his own hotels – as well as holding key development roles with some of the industry’s premier operators and franchisors.
Mr. Heisler brings an owner’s perspective to bear on every project he undertakes. To date, Mr. Heisler has been involved in more than $900 million of hospitality development. Mr. Heisler holds a BA from the University of Illinois at Urbana-Champaign and earned an MBA with high honors from Roosevelt University, Chicago."
Bob Higa, adjunct professor since 2009, teaches undergraduate studies in special events. Bob Higa has a powerful reputation in corporate America for his dramatic and inspiring programs - illuminating current business issues with his amazing magic. This unique blend of magic with business acumen is the result of years of diverse experience as an entertainer and experience in the business world. Higa’s client list reads like a who’s who of Fortune 1,000 companies.
An accomplished entertainer, Bob Higa has appeared on television, and headlined in Las Vegas and Atlantic City. He has headlined on major cruise ships and has opened for several popular celebrities. Yet, he is educated in Marketing & Business Administration and has 20 years’ experience in sales, management, training and customer service.
In addition, Bob Higa produces the annual meetings for the International Association of Conference Centers (IACC) and the National Association of Catering Executives (NACE).
Brian Hile, adjunct professor since 2009, teaches event sales and services at the undergraduate level in the Manfred Steinfeld School of Hospitality and Tourism at Roosevelt University.
After teaching Junior High School for four years, Brian left the teaching profession to pursue a career in the Hospitality Industry. He entered Hilton’s HPTD Program in Philadelphia at the Hilton Hotel of Philadelphia, where he later became Director of Sales. From there Hile was transferred to the Dallas Hilton where he was Director of Sales & Marketing. In Dallas, he joined the Fairmont Hotel Dallas and was later transferred to Chicago as the Regional Director of Sales in 1988.
In 1999, Fairmont merged with Canadian Pacific Hotels and later in 2007, merged with Raffles and Swissotel Hotels & Resorts. Through these times, Hile remained in the Global Sales Office of Chicago where he is currently Director of Global Sales, managing the Association Market.
Hile was President of the Chicago Chapter of MPI in 1993-1994, and a member of the Greater Midwest Chapter of PCMA, where he will be going onto the Board of Directors in 2010. Hile has also been a member of Association Forum of Chicagoland since working here in Chicago.
As a native of Columbia City, Indiana, Hile graduated Ball State University with a B.S. in Education, and then achieved an M.S. in Education from National College of Education in Evanston.
Myron “Mike” S. Levy, CHA, adjunct professor since 1999, teaches at the undergraduate and graduate levels. Mr. Levy specializes in areas such as sales and marketing, advanced marketing for hotels, human resources for the hospitality industry, management systems, hotel operations, tourism management and facilities.
Mr. Levy has been active as a leader in the hotel industry for over forty years. Among his many hotel assignments, Mr. Levy served as the opening General Manager at what is now the O’Hare Hilton, ran the famous Ambassador West Hotel and spent 18 years as Vice President and General Manager of the Midland Hotel, which he helped transform into a Chicago institution. Since retiring from the day-to-day operations of running a hotel, Mr. Levy has served in a consulting capacity.
In furtherance of advancing the local hotel industry, Mr. Levy served on both Governor Thompson’s and Mayor Daley's Tourism Advisory Boards. In addition, he was the founding president of the Illinois Travel and Tourism Council [1985-1987] and was instrumental in getting funding for the state’s tourism promotions. Further, Mr. Levy served as a director of the Chicago Convention and Tourism Bureau [1977-1995], and as President of the Illinois Hotel and Motel Association [ 1981] he helped merge that group with the Chicago Hotel Association during the 1980s. Today, Mr. Levy remains on the IHLA Board as the first elected Honorary Director.
Other honors include Hotel-Man-Of-The-Year from the IHMA and Israel Bonds and six awards from the U.S. Air Force for serving as a hotel evaluator on bases around the world representing the American Hotel & Lodging Association [1995-2005]. Mr. Levy was also honored with the Sheriff’s Senior Medal of Honor Award for volunteerism  and the 2005 Ambassador of Hospitality Award, presented by the Hotel & Lodging Industry.
Mr. Levy received a degree in Management from the University of Illinois, after which he served as a United States Army Officer specializing in Food Service in the Far East He was one of the first hotel executives to be certified as a CHA [Certified Hotel Administrator].
Peter M. Liguori, adjunct professor since 2008, teaches graduate operational analysis. He is a seasoned gaming executive with over 30 years of experience in land-based, riverboat and Native American casinos throughout the United States, Canada, South America and abroad. Mr. Liguori joined HGMI Gaming in 1998 as vice president and chief financial officer before becoming President in 2004. Prior to joining Hyatt, he was corporate vice president of finance for Ameristar Casinos, Inc., a multi-jurisdictional gaming company with five casinos in the U.S. From 1993 to 1996, he was corporate vice president and treasurer of Capital Gaming International, Inc. based in Atlantic City, Capital Gaming specialized in development and management of Native American casinos. Mr. Liguori began his career in Atlantic City where he worked for 13 years initially with Harrah’s Entertainment at the Harrah’s Marina Hotel and Casino for 7 years and then at the Trump Taj Mahal Casino Resort and at the Trump Plaza Hotel & Casino holding various financial positions.
Brian Margulis, MCFE, adjunct professor since 1996, teaches managerial accounting, cost control and restaurant management at undergraduate and graduate levels.
A member of the International Foodservice Executives Association and past Chapter President for the Illinois Restaurant Association, Brian is an operations specialist with extensive experience in single and multi-unit management. Margulis has been a valuable resource to organizations looking for turnaround, sales improvement, growth and expansion and new business development.
After several years with Chicago's Levy Restaurants, he became V.P./Director of Operations for Chicago Dining Authority, where he helped develop and grow the operations of Harry Caray's, the Hyatt Prairie, and Burhop's Restaurant. Margulis utilizes real and practical operations systems, cutting edge developments and proven professional talent to craft programs tailored to each client’s needs.
Brian is a University of Illinois graduate and holds a Masters in Hospitality Management and Tourism from Roosevelt University. He is also a BASSET Certified Instructor and holds an Illinois Sanitation Certification License. Brian is an active member of the Illinois Restaurant Association and is a strategic partner with the Illinois Hotel & Lodging Association. His expertise includes operation’s analysis, internal controls, and management development.
Brian was the General Partner of Flatlander's Restaurant & Brewery in Lincolnshire Illinois before selling the restaurant in March of 2007. He now dedicates his full time to his consulting organization in addition to serving on the staff at Roosevelt University
Lisa L. Meredith, CMP, adjunct professor since 2010, teaches destination management at the undergraduate level. Meredith is the Director of Sales for the Central Regional Office of the San Diego Convention and Visitor’s Bureau. In this position, she is responsible for marketing San Diego to the association industry as a premier visitor destination. Before starting with the San Diego CVB, Lisa was the Director of Association Sales for the Chicago Convention & Tourism Bureau. In this position, she was responsible for marketing Chicago to the association industry as a premier visitor destination utilizing McCormick Place and Navy Pier as venues for this industry’s major conventions and tradeshows.
Lisa has more than 15 years of experience within the hospitality industry, beginning with the Swissotel Chicago. She also worked as a senior sales manager within the Hyatt Hotels Corporation before joining the Sofitel Chicago O’Hare as senior sales manager responsible for the corporate and association markets nationwide.
Lisa most recently was awarded the MPI-CAC “2009 Supplier Member of the Year”. Her other professional affiliations/acknowledgements include: 2007-2009 Chair of the Diversity Committee for Meeting Professionals International (MPI), 2009 Chair of the Faculty Liaison Committee of the Professional Convention Management Association (PCMA) and a member of the National Coalition of Black Meeting Planners. Lisa received her Master in Business Administration from Governors State University.
Keith Murphy, adjunct professor since 2006, teaches tourism administration at the undergraduate level. He has over 30 years’ experience in the convention and hospitality industry.
Keith is currently an Account Services Director for McCormick Place Convention Center, Chicago. He is the facilities key representative for major conventions bookings at the largest exposition hall in North America. Keith is responsible for revenue analysis regarding all facets of lease agreements and is a strategic sales partner supporting the Chicago Convention and Tourism Bureau.
Prior to joining McCormick Place, Keith served as a sales and marketing executive with prominent hotel companies. During his hotel career, Keith was recognized with a variety of awards and accommodations including an American Hotel & Lodging Association, National Community Service Award, HSMAI, Advertising Excellence Awards, Boykin Management Company, Sales & Marketing Leadership Award, Clarion Hotels, Top Revenue Performance Award, Marriott Hotels, Sports Marketing Super Star among many others. Keith is a published writer and frequent speaker at industry gatherings.
Keith has served on various industry committees and is active in several professional associations including the International Association of Exhibitions & Events, Society of Independent Show Organizers, National Business Travel Association, Professional Convention Management Association, Meeting Professionals International.
An alumnus of Arizona State University, Keith has a degree in Business Marketing and also gained a Masters of Business Administration from Olivet Nazarene University. Keith has served at Roosevelt University, as adjunct faculty since 2005. Keith’s dedication to community involvement is evidenced by being twice a candidate for State Representative and involvement with numerous charities. Keith resides in Chicago, Illinois with his wife and has three adult children.
Danielle Urbina, CMP, first year adjunct professor, teaches exhibition management and special events at the undergraduate level. Danielle is a certified senior level event management professional with over 20 years of diverse experience producing successful association, corporate, and medical meetings, trade shows and special events.
Danielle was recently named as the Director of Meetings for the American Society of Anesthesiologists (ASA). Prior to joining ASA, she served as the Director of Meetings and Exhibits for the American Nuclear Society (ANS) and before that she directed the Meetings and Exhibits functions at the American Society of Plastic Surgeons (ASPS).
Danielle began her career as an event professional with Hyatt Hotels Corporation. She then established a successful career as an independent meeting professional working with firms such as Mary O’Connor and Company and Tangerine Meetings and Events. Over the years, Danielle planned and executed events for numerous organizations including the American Board of Medical Specialties, the American Hardware Manufacturers Association, Takeda Pharmaceuticals, Roche Diagnostics, Eli Lily and Company, Starbucks Corporation, and Sears Corporation.
Danielle holds a Bachelor of Arts in Communications from the University of Southern Mississippi. She is an active member of the Professional Convention Management Association (PCMA). She has a passion for coaching and mentoring hospitality management students and young professionals, and was recently appointed to the PCMA Student Advisory Group. She is also a participating member of the American Society of Association Executives (ASAE).
Jonathan Reinsdorf, adjunct professor, teaches sports hospitality at the undergraduate level and guest lectures at the graduate level.
Mr. Reinsdorf is the President of FroogaliT, LLC, a global mobile payments company and security house. He has over 18 years of legal, investment banking, real estate and higher education consulting experience.
Mr. Reinsdorf is a Senior Analyst for the Education Alliance and a member of the Executive Committee for the United Center Joint Venture. He also serves on the Lasell College Sports Management and Balance BPO Advisory Boards and Hybrid PayTech Advisory Committee. Finally, he is the Vice Chairman of the Board for StreetWise and Board of Trustee for Campus Insiders and the Noble Network of Charter Schools.
Mr. Reinsdorf holds an MBA with concentrations in Accounting and Finance from The University of Chicago Graduate School of Business and a JD from Northwestern University School of Law.
Shawn K. Sullivan, adjunct professor since 2010, teaches sports hospitality at the undergraduate level. Shawn is the Director of Sales and Marketing for Northwestern University Athletic Department. Before joining Northwestern,
Shawn led the marketing office for the UIC Department of Intercollegiate Athletics. Before his tenure at UIC, Sullivan was the community relations manager for the Chicago Rush arena football club from 2003-2005. He directed all community initiatives, including youth football camp, reading, mascot and kids‘club programs. In addition, Sullivan authored Web site features, game recaps, program features, press releases and pitch letters while cultivating media contacts. Sullivan was selected to work ArenaBowl XIX for the Arena Football League.
From late 2001-2003, Sullivan worked in the sports information office at UIC--first as sports information assistant before being promoted to assistant sports information director.
The Kankakee, Illinois native graduated in 2001 from UIC with a Bachelor’s degree in Communications. He was captain and multiple letter award winner for the Flames cross country and track & field teams after winning the class A high school state championship in the 1600 meter run for Bishop McNamara.
Sullivan currently performs public address duties for the Chicago Rush, Chicago Red Stars, Chicago Sky (fill-in), UIC, Horizon League and local triathlon/road racing events along with various voiceover opportunities.
Eugene Walker CMP, Adjunct Professor, teaches Hospitality Event Sales & Services on the undergraduate level. He joined the Roosevelt University Faculty in 2010.
Eugene is currently the Senior Sales Manager at the Hilton Chicago/Magnificent Mile Suites. He has covered the association, government, smerf and business travel markets since 2008. From 2004 -2007, he was the Business Travel Sales Manager for the DoubleTree O’Hare.
While working as the Director of Convention Services & Housing for the Boston Convention & Visitors Bureau, Eugene acquired his CMP certification. Because of his work with the Boston Academy of Travel & Tourism, he received the PIC Award from the Private Industry Council of Boston. Other awards received include the Convention Service Manager of the Year from Successful Meetings Magazine and he was the first recipient of the Pillar Award from the Midwest Chapter of PCMA.
The first 16 years after college graduation, Eugene worked for Hilton Hotels Corporation in 4 different cities: New York, Philadelphia, Washington, DC and Boston. He held positions that included Convention Service Manager, National Sales Manager, Director of Front Service, Rooms Division Manager, Executive Assistant Manager and Resident Manager.
Organizations that Eugene has been a member include PCMA, ACOM, MPI, Association Forum, Chicago Business Travel Association, Coalition of Black Meeting Planners and SGMP.
Eugene Walker has a BS degree in Hotel Administration from Cornell University.
undergraduate level. Mr. Walker has over 30 years of operations and sales experience in the hotel and convention bureau business.
Mr. Walker has been an active member of the Chicago hotel industry. Among his many hotel assignments, Mr. Walker served as the senior sales manager for the Hyatt Regency O’Hare, the business travel sales manager at the Doubletree O’Hare Rosemont, and is currently the senior sales manager for the Hilton Suites Chicago/Magnificent Mile.
Before furthering his career in Chicago, Mr. Walker began his career on the East Coast holding various hotel positions aht the New York Hilton Hotel & Towers, served as the executive assistant manager at both the Hilton Hotel of Philadelphia and the Washington Hilton, as well as serving as the director of convention and customer services and national sales manager for the Greater Boston Convention and Visitors Bureau.
Mr. Walker holds many industry distinctions and awards including the Boston’s Private Industry Council Achievers Award, the Successful Meetings Magazine’s Convention Service Manager of the Year, the PCMA Pillar Award, and the Destination Hotels and Resorts Chairman’s Award.
Apart from being an industry professional, Mr. Walker is affiliated with many industry organizations including sitting as Chair of Student Membership of PCMA, the Diversity Committee of the Association Forum, the Membership Committee and College Student Mentor of the Coalition of Black Meeting Planners, and as Chair of Awards Committee for the Association for Convention Operation Managers.
Mr. Walker holds a Bachelor of Science in Hotel Administration from Cornell University as well a Certified Meeting Professional designation.
Donna DeMille, Assistant Director
BA, Roosevelt University
MA, Mundelein College
Donna recently celebrated her twentieth anniversary at Roosevelt University. Donna serves as the in-take advisor for all undergraduate Hospitality students and supports the program administratively. Before joining the School of Hospitality and Tourism Management, Donna worked as an advisor and coordinated classes for the corporate education division of the College. Prior to joining the university staff, Donna worked abroad for over ten years in travel and tourism positions.
Ronald Eric Elms, Administrative Secretary
BA, Roosevelt University
Ron has spent the past 15 plus years with Roosevelt University as both a student and an employee. During which time Ron has earned a Bachelors of Arts degree and held the positions of printing room clerk/manager, purchasing clerk, and room rental coordinator.
Adrienne Catlett, Graduate Assistant
BA, Public Relations, Barry University
MS, Roosevelt University (expected Fall 2014)
Adrienne currently works as a graduate assistant in the Hospitality and Tourism Office. Some event companies she has worked for include ME Productions, Matthew Parker Event, AIDS Foundation of Chicago and The Signature grand. While pursuing her undergraduate degree she also had the opportunity to study abroad in Australia, where she joined the on campus wedding planning committee and event club. While at Roosevelt, Adrienne wants to further her passion for event planning and focus on developing her management skills and expand her international tourism knowledge to help reach her goal of producing and organizing events internationally.
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