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User Services

User Services is dedicated to providing quality, efficient, friendly and professional service and support to help enhance community member and institutional effectiveness. We do this through:

  • troubleshooting computer issues
  • recording and resolving support requests quickly and efficiently
  • providing written communications to proactively help users solve their technical challenges.
  • providing planning, budgeting and acquisition services to ensure that equipment is purchased and replaced in a timely and cost-effective manner

Contact Information

Timothy Hopkins
Asst. Vice President, User Services
312-341-2383
thopkins@roosevelt.edu